This week’s shorts are posted on Monday instead of Tuesday for two reasons: first, because some very skilled people have been making (as-yet not visible, but substantial) changes to my blog and I don’t want to upset that applecart, and second, because I’ve been in San Diego for the past week for a conference and I’m flying home today.
As an aside, I haven’t been in California before during a wildfire. It seems that areas all around San Diego are burning, and it’s really rather frightening even though there is, as far as I can tell, no danger to the city itself. But yesterday’s sky was brilliant blue day when I went into my conference around 8:30 AM, and it was a sick orangeish-brown color (actually overcast) when I left it around 3 PM. And my hotel is on the coast, so I can only imagine what it must be like inland. My heart goes out to those whose homes and lives are in danger.
Blawg Review #131 David Maister is the host of this week’s Blawg Review #131, which focuses on the business of law. He highlights a number of interesting posts, including discussions of change management by Bruce MacEwen and Tom Collins.
Exclamation Points for Women? According to a recent WSJ article, Deloitte is training its consultants to approach women differently than men. A short excerpt:
Nancy Camarota, a customer-relations executive at Allied Waste Industries Inc., said she thought it was odd when a Deloitte & Touche USA LLP consultant used an exclamation point in an email. “Guys do not use exclamation points,” she thought. “Is he making fun of me?”
She later learned the email reflected a new Deloitte strategy to approach women clients differently than men. Among other things, Deloitte is training consultants to sit across from women at a table, rather than next to them, and to bring subordinates to meetings because women value knowing the people who do the work. In the case of the exclamation point, Ms. Camarota had used one in an earlier email; the Deloitte consultant says he was responding to her enthusiasm as part of the new program.
I find this fascinating. As the article notes, “What some clients might see as sensitivity, others could find patronizing.” (Thanks to the 800-CEO-READ blog for pointing out the article.)
What do your kids (or spouse or friends or clients) think? Stephanie West Allen asks what lawyers’ children (or other close associates) observe about how lawyers spend their days. Coach Carol Ross made a post kicking off the conversation by reporting her son’s perceptions. I hope many of you will ask the question and share the answers you receive.
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